Privacy Policy Backerz.com

When using our web store, we obtain certain data from you. This may include personal data. We only store and use the personal data that is provided directly by you, in the context of the service you requested, or for which it is clear upon provision that it is being provided to us for processing.

We use the following data for the purposes mentioned in this privacy statement:

• Name and address details
• Phone number
• Billing address
• Email address
• Payment details
• IP address

When you place an order with us, we use your personal data to process it properly. We may share your personal data with our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this, we use your name, address, phone number, and email address. We do this based on your consent. We keep this information for up to two years after your order is completed. Certain customer data is kept longer due to the legal tax retention obligation.

"We can also inform you about our new products and services, in addition to the information on our website:"

• By email
• Via social media

You can object to this advertisement at any time. Each email contains an unsubscribe link.

We offer the possibility to ask questions via our web store using a contact form, where you are asked to fill in various details to process your question. You choose which information you provide. The information you send us will be kept as long as necessary for the complete answering and handling of the form or the content of your email. Every newsletter contains a link that allows you to unsubscribe. Your email address will only be added to the subscriber list with your explicit consent.

"We keep statistics on the use of our web store. With these statistics, we improve our web store to only show relevant information, for example. We can combine your personal data to learn more about you. Of course, we will respect your privacy at all times. If you do not want this, you can always let us know."

'Our web store displays advertisements. We do not publish these ourselves; that is done by advertising agencies we work with. These agencies keep track of whether you like them and use that information to only show fun or interesting advertisements and offers in the future.'

"We may share your data with our partners. These partners are involved in the execution of the agreement. We have strict agreements with them to comply with European privacy regulations. Therefore, we ask for your explicit consent separately before they receive your data. Our online store includes social media buttons. With these, the administrators of these services collect your personal data."

Except for the partners mentioned above, we do not share your personal data with other companies or institutions under any circumstances, unless we are legally obliged to do so (for example, if the police request it in the event of suspected criminal activity).

Cookies are used on our web store. Cookies are also placed by third parties that we have engaged. When you visit our web store for the first time, a notice will be displayed explaining why we use cookies. Your continued use of our web store will be interpreted as consent to this use of cookies. You are free to disable cookies through your browser. Please note that it is possible that our website may not function optimally if you do so.

"We have made agreements with third parties that place cookies regarding the use of cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies when they read them. For more information about these applications and how they handle cookies, please refer to the privacy statements of these parties (note: these may change regularly)."

"We use Google Analytics to track how visitors use our web store. We have entered into a data processing agreement with Google to make arrangements regarding the handling of our data. Furthermore, we allow Google to use the obtained Analytics information for other Google services. Finally, we have IP addresses anonymized."

"We take security measures to limit abuse of and unauthorized access to personal data. We ensure that your data is well protected with us. We continuously adjust the security and pay close attention to what can go wrong."

The personal data described above will be retained for as long as necessary to process your orders, including warranty. After that, we will keep the data for a maximum of one year for the stated statistical purposes. The data will then be deleted, unless there is a legal obligation that requires longer retention (such as the tax retention obligation of seven years for payment data).

This privacy statement does not apply to third-party websites that are linked to our web store. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using them.

"We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately."

For questions about our privacy policy or questions regarding access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below. You can also send us a request to view, change, or delete this data. Additionally, you can submit a request to obtain a data export for data that we use with your consent, or you can indicate your reasons for wanting to restrict the processing of personal data by us.

To prevent abuse, we may ask you to adequately identify yourself. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in your browser's settings. If the data is incorrect, you can request us to change or delete the data.

Of course, we are happy to assist you further if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Autoriteit Persoonsgegevens regarding these processing activities of personal data. You can contact the Autoriteit Persoonsgegevens for this.

Ella Health B.V.

Address: Burgemeester Brokxlaan 6a
5041SB Tilburg, Netherlands
Email: info@backerz.com
Phone number: +31 85 303 5585

We recommend that you read this privacy statement carefully and contact us if you have any questions.